We have all been there. You order something, open the box, and your item is destroyed inside. Sometimes it might have happened in transit. But other times, it’s just carelessness of the company you ordered from. If you have ordered from big online promotional product companies, I can guarantee you that no one has quality controlled that box.
Shipments arrive all of the time to our location with the items inside that aren’t 100%. They are damaged, misprinted, stained, wrong color, wrong item, etc. What sets us apart from the competition is that Andrew and myself (Alex) take the time to go through every product through your order and quality check it.
Some Past Nightmare Jobs Realness
One time we ordered reusable bags for a client and all of them had black stains inside and outside of the bags. It was black ink from silk-screening that got on every one. We cleaned them all by hand. If it was really bad, we would have rejected the order and waited for a new order to come in.
Another time, we had a rush job of water bottles that needed to be engraved and ship across the country very fast. When they arrived in, we quickly noticed that when we put the snap lids on each bottle, that you had to have the strength of the incredible hulk to try and close the lid. It was insane. We went through each one trying out each lid. They were going to children and elderly people, we can’t give someone lids that require massive strength to close. How it even gets to us like that is beyond me.
When you order from Goldilocks Promos, just know that quality is something we strive for. Quality control is part of the order process. Our clients deserve the best and they deserve what they paid for.